Privacy Policy

Account information: name, email address, phone number, organisation and account type.

Payment information: subscription and transaction records. Card details are processed by our payment provider and are not stored by us.

Communications: enquiries, messages and support correspondence sent through the platform.

Usage and analytics: pages viewed, listings saved, searches run and device information.

Cookies: see our Cookie Policy for categories and controls.

Marketing preferences: newsletter and alert settings you choose in your account.

Contract: to operate your account, listings, memberships and enquiries.

Legitimate interests: to secure, improve and analyse the platform and prevent misuse.

Consent: for non-essential cookies and marketing emails, which you can withdraw at any time.

Legal obligation: for accounting, tax and fraud-prevention records.

We share data with service providers who host the platform, process payments, send email and provide analytics. They act on our instructions under contract.

When you send an enquiry, your message and contact details are shared with the advertiser so they can reply to you directly.

Account and billing records are kept while your account is active and for as long as legally required afterwards. Analytics data is kept in aggregated form.

You may request access, correction, deletion, restriction, portability, or object to processing, and you may withdraw consent to marketing at any time.

You may also complain to the Information Commissioner's Office.

To exercise any right, contact contact@c2propertyconnect.co.uk.